Customer reviews of Lynx Motor Company Ltd

By Helen S on 05 October 2019 | Verified purchase

Nice salesman, let me take the car out and did me a good deal on my car. I drove home with a new car!

Reply from Lynx Motor Company Ltd on 08/10/19

Hi Helen thanks for your review it was pleasure meeting you hope to see you in the future

By Dave C on 01 October 2019 | Verified purchase

I found the company excellent and the staff extremely helpful and very polite. I would strongly recommend Lynx motor company ltd

Reply from Lynx Motor Company Ltd on 08/10/19

Hi Dave it was a pleasure dealing with you, appreciate the review we do our best to please everyone.

By Anonymous on 17 June 2024 | Purchase not verified

Forget any pre conceptions about 2nd hand car salesmen !! I have nothing but praise for Rick and the team at Lynx Motors.Nothing too much trouble and absolutely no high pressure selling here..I purchased a Peugeot 3008 and has been faultless...

By D M on 23 March 2023 | Purchase not verified

Bought a Mercedes c250 CDI from here and I couldn’t fault them. I’m in the trade myself and found this garage to be professional and the after sales customer service is extremely good too. I really rate them :)

By Paul R on 08 May 2022 | Purchase not verified

Absolutely brilliant! My experience with Rick and Naz were fantastic. All the staff are polite. Very easy to do business with, and any issues I had with the car I purchased, they sorted it. Nothing was too much trouble. Any thinking of purchasing a car here, all I can say is YOUR IN GOOD HANDS, I’d buy from these again! Thank you!

By Andy W on 20 June 2021 | Purchase not verified

As someone previously mentioned, the measure of true customer service is how they respond when something goes wrong ! I can’t speak highly enough of Lynx Motor company, I bought a car from them which turned out to have a fault with the Dual Mass Flywheel and required replacement, this is an expensive repair it actually cost £1200 to replace. Lynx agreed to replace this (and the clutch) FOC as part of the month warranty. I needed it replacing before my holiday where I was towing a caravan down to Cornwall, they couldn’t get the parts in time so allowed me to take it to a garage of my choice to get the repair done and picked up the bill. I thoroughly recommend Lynx, as my experience right for the moment I stepped onto the forecourt has been pleasurable especially the people who run the business from and very nice ( no pressure salesman) Glen, to the very fair and honest owner Rick. I wouldn’t hesitate buying another used car from this garage.

Reply from Lynx Motor Company Ltd on 22/06/21

Hi Andy thank you very much for the graet review, we are very pleased that you are happy, it was a pleasure dealing with you. Glenn and the team

By Andrew W on 09 August 2019 | Purchase not verified

Great staff, very helpful Recommended. No pressure or sales gimmicks.

By Oliver S on 05 July 2019 | Purchase not verified

I brought a car not that long back which was given to me with an empty fuel tank of 0 miles and to be honest dirty. I also had problems with a DPF filter after my purchase. Was told by the boss that this was not a fault which is unusual as it is AN MOT FAIL!, i ended up bringing my car back 3 times in which i was pushed away with saying this is normal with diesels not knowing much about cars i believed the boss but did my own research and begged to differ. I phoned numerous times when the light kept coming on. In the end the boss said i was pestering him not being funny but would you not pester after spending 5k on a car with a fault?! and he was quite rude and sturn i have anxiety and just wanted some reassurance this would be sorted. I was told the car would need to be looked at by a mechanic and told would not be ready until 7pm so i went to check for myself at 5pm and came to see the car just sat on the forecourt not in a garage and was given the key without any info on the car.

By Sharon B on 01 July 2019 | Purchase not verified

Lovely before you buy the car soon as you buy it and want help with the car having 3 months warranty the customer service is disgusting yiu end up just "pestering" them and they dont take you serious The boss is a horrible person.

By Daryn G on 25 May 2019 | Purchase not verified

Both my wife and I went to see Glenn at Lynx. We turned up and in all honesty there is no shiny showroom to browse a car with pushy salesmen trying desperately to get their commission. We was left to look at the car we saw on autotrader and our initial thoughts were positive. We again were left to look around and Glenn came out, introduced himself, he was very polite and opened the car, gave us the key and left us to it. We then test drove with Glenn who was great with us and didn’t pressure us in any way and the car sold itself to us. We decided to purchase, this was all very straight forward and the finance went through very quickly. We was promised a full 12 months MOT and 3 month warranty. There were a few cosmetic imperfections on the vehicle and without any Question Glenn promised that these would be sorted. We would both highly recommend Lynx if your looking for a second hand car. Thanks Glenn and team we will definitely use this car dealership again. *****